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Frequently asked questions

Find answers to common questions here.

How do I know if I’m eligible to claim?

Complete our quick online quiz and we’ll let you know in 30 seconds if you could be eligible to make a claim. Once we’ve looked at your documents, we’ll know for sure if you have a right to compensation.

How long does a claim take to go through?

A claim will be submitted straight away, but it can take a few months for it to go through and for compensation to be awarded if the claim is successful.

How much am I entitled to claim?

The amount of compensation you’re entitled to depends on the details of your finance agreement. It could be anywhere from a few hundred to many thousands of pounds.

Is there a fee for making a claim?

Our partners operate on a no win, no fee basis. So, if they can’t get you any compensation, you’re not charged. They take a small percentage if they’re able to successfully win you compensation.

Is this website free to use?

Yes. We’ll never charge you to use our website. We are paid an introducers fee by our partners to whom we connect you with.

Can I change my mind after starting a claim?

Of course. If you change your mind after making an enquiry, we can cancel your claim at any time. Just send us an email or give us a call.